Detroit-based company’s commitment to culture is instrumental in success
DETROIT, January 31, 2013—Detroit-based Quicken Loans Inc., the nation’s argest online home lender and third largest retail mortgage lender has been ranked America’s Top Workplace in a list released today by Workplace Dynamics. Quicken Loans earned the 1st place ranking following a Workplace Dynamics review of 872 organizations and thousands of employee surveys from all over the country.
The National Top Workplaces list was determined solely by feedback gathered through an objective employee survey process. The anonymous surveys were conducted by Workplace Dynamics, LLP, the leading on-demand employee survey provider, in conjunction with 30 regional newspapers. Quicken Loans topped the Detroit Free Press and the Cleveland Plain Dealers’ 2012 Top Workplaces lists, earning the top spot on both.
The key to Quicken Loans’ success is its focus on culture and team member recognition. The company’s flat structure encourages innovation and rewards execution – removing the bureaucratic shackles that often stifle innovation. The open, vibrant work space at Quicken Loans inspires camaraderie, connectivity and creativity among our 8,000-plus team members.
“The fact this award is based solely on team member feedback speaks to the dynamic working environment we have created and our team members have embraced,” said Bill Emerson, Chief Executive Officer of Quicken Loans. “At Quicken Loans, we talk about our culture; we live it and we breathe it.”
This recognition comes at a time of tremendous growth for the company. Earlier this month, Quicken Loans announced it closed more than $70 billion in home loan volume in 2012, a 133 percent increase over the $30 billion record set in 2011. In 2012, Quicken Loans also maintained its title as the highest in customer satisfaction among all home loan lenders in America by J.D. Power and Associates for the third consecutive year. Recently, Quicken Loans was named to FORTUNE Magazine’s annual “100 Best Companies to Work For” list for the 10th consecutive year.
This top ranking comes at a time when the company is investing heavily in downtown Detroit, working with its umbrella entity Rock Ventures to acquire and renovate several buildings in the heart of the city. More than 7,000 team members are now working, living and playing in Detroit’s rapidly expanding urban core.
Details about the National Top Workplaces, a full list of the top 150 companies, the survey methodology, and factors that drive organizational health are available at www.topworkplaces.com.
About Quicken Loans Inc.:
Detroit-based Quicken Loans Inc. is the nation’s largest online home lender and the country’s third largest retail home mortgage lender. The company closed a record $70 billion of volume across all 50 states in 2012. Quicken Loans generates loan production from web centers located in Detroit, Cleveland and Scottsdale, Arizona. The company also operates a centralized loan processing facility in Detroit, as well as its San Diego-based One Reverse Mortgage unit. Quicken Loans ranked #1 in customer satisfaction among all home mortgage lenders in the United States by J.D. Power and Associates in 2010, 2011 and 2012.
Quicken Loans has ranked among the top-30 companies on FORTUNE Magazine’s annual “100 Best Companies to Work For” list for 10 consecutive years. It ranked in the top-15 of Computerworld magazine’s “100 Best Places to Work In Technology” for eight years in a row, ranking in the top-5 in 2012. The company recently moved its headquarters and more than 7,000 of its 8,000-plus team members to downtown Detroit. For more information about Quicken Loans, please visit quickenloans.com, on Twitter at @QLnews, and on Facebook at facebook.com/QuickenLoans.
About Workplace Dynamics:
Founded in 2006, WorkplaceDynamics is the fastest-growing employee survey provider in the United States. Based on their “on-demand” employee survey, last year they surveyed more than 5,000 organizations, polled 1.7 million people and handled over a million employee responses.