CLEVELAND – June 17, 2013 – Quicken Loans Inc., the nation’s largest online home lender and country’s third largest mortgage lender, today announced it ranked #1 on the Cleveland Plain Dealer’s ‘Top Workplace’ list for the second year in a row.
Businesses were ranked solely on team member participation in an anonymous survey conducted by Workplace Dynamics, the Plain Dealer’s research partner. The survey focused on several aspects of a workplace, ranging from employee engagement to perks. Workplace Dynamics also considered how connected team members feel to the business.
“We focus a tremendous amount of time and energy on ensuring our team members are free to innovate and create without being stifled by traditional bureaucratic corporate culture,” said Jeff Perry, Vice President and Site Leader for Quicken Loans’ Cleveland office. “Our 450-plus downtown Cleveland team members drive the special culture that exists in our office through a balance of work and play while always keeping the client experience as their number one priority.”
The Cleveland Web Center, located in the M.K. Ferguson Building in Cleveland’s urban core, specializes in government-backed Veterans Affairs (VA) loans designed to facilitate home financing for active and retired military and their families.
Quicken Loans has developed the reputation of offering a fun and innovative workplace that encourages creativity and collaboration. Team members work in a unique, bright and colorful environment which includes TVs, video games, and an abundance of whiteboard space for brainstorming and idea generation. The Cleveland Web Center also includes a “Wall of Honor,” that displays pictures of Quicken Loans’ clients who have served our country.
Last year, the company unveiled an 11,000-square-foot expansion to support its continued growth and now occupies a total of 56,000 square feet in downtown Cleveland. The Web Center has grown by more than 700 percent since opening in 2006, including a 32 percent increase in team members just last year. Cleveland team members also remain active in their community, logging almost 400 volunteer hours in 2012.
Details about the ‘National Top Workplaces 2013’, a full list of the top-150 companies and the survey methodology are available at www.topworkplaces.com.
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About Quicken Loans
Detroit-based Quicken Loans Inc. is the nation’s largest online home lender and the country’s third largest retail home mortgage lender. The company closed a record $70 billion of volume across all 50 states in 2012. Quicken Loans generates loan production from web centers located in Detroit, Cleveland and Scottsdale, Arizona. The company also operates a centralized loan processing facility in Detroit, as well as its San Diego-based One Reverse Mortgage unit. Quicken Loans ranked #1 in customer satisfaction among all home mortgage lenders in the United States by J.D. Power and Associates in 2010, 2011 and 2012.
Quicken Loans also placed among the top-30 companies on FORTUNE magazine’s annual “100 Best Companies to Work For” list for the last 10 consecutive years. It ranked in the top-15 of Computerworld magazine’s “100 Best Places to Work In Technology” for the past nine years, earning #1 in 2013. Quicken Loans was also named #1 in the Plain Dealer’s “Top Workplaces” list for 2012 and 2013. The company moved its headquarters and more than 8,000 of its 10,000 team members to downtown Detroit. For more information about Quicken Loans, please visit quickenloans.com, on Twitter at @QLnews, and on Facebook at facebook.com/QuickenLoans.