Jay Farner is Chief Executive Officer of Rocket Mortgage, the nation’s largest mortgage lender. He is responsible for the leadership and growth of the company.
Jay also serves as the Vice Chairman and CEO of Rocket Companies (NYSE: RKT), a Detroit-based holding company consisting of tech-driven real estate, mortgage and financial services businesses – including Rocket Mortgage, Rocket Homes and Rocket Auto. Rocket Companies made its debut on the New York Stock Exchange in August 2020.
Prior to becoming the CEO of Rocket Mortgage, he was the company’s President and Chief Marketing Officer, leveraging the synergies between marketing, business development and mortgage origination operations. During this time, the company launched the Rocket Mortgage experience, the first fully online and on-demand mortgage experience.
Jay joined Rock Financial – the company that would ultimately become Rocket Mortgage – in 1996 and quickly became one of the company’s top mortgage professionals. In early 1997, he was named a Director of Mortgage Banking and played a significant role in training and development for Rock Financial. Jay was later promoted to Vice President of Web Mortgage Banking and helped establish Rocket Mortgage as one the largest lenders in the country.
Rocket Mortgage has been ranked “Highest in Customer Satisfaction for Primary Mortgage Origination” in the United States by J.D. Power for the past 11 years, from 2010 through 2020. the company has also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for eight consecutive years, from 2014 through 2021.
Under Jay’s leadership, Rocket Companies ranked #5 on Fortune’s list of the “100 Best Companies to Work For” in 2021 and has ranked in the top-30 companies on the list for 18 consecutive years.
Along with his work for Rocket Companies, he serves as an executive board member for Community Solutions, StockX, Shinola, the Metropolitan Detroit YMCA and the Rocket Giving Fund.
Jay earned a bachelor’s degree in finance from Michigan State University and is a member of the 2011 Crain’s Detroit Business 40 under 40 class. He resides in the Detroit area with his wife, Wendi, and their three children.