LaQuanda Sain is the Executive Vice President of Servicing at Rocket Mortgage, the nation’s largest mortgage lender. In this role, LaQuanda leads the company’s mortgage servicing business with a team of dedicated professionals located in Detroit and Phoenix. Rocket Mortgage currently has more than 2.5 million servicing clients, offering them industry-leading technology and award-winning client service.
Detroit-based Rocket Mortgage has been ranked highest in the nation for customer satisfaction among mortgage servicers eight years in a row, 2014–2021, each of the years the company was eligible.
LaQuanda joined Rocket Mortgage in 2013 as an Investor Reporting Analyst with 11 years of industry experience. She has held several leadership roles with the company including her most recent, Executive Vice President of Retention. In this role, LaQuanda led teams focused on proactively communicating with existing clients to ensure that they are in the best mortgage option available for their unique situation.
LaQuanda has bachelor’s degrees from Wayne State and Davenport University as well as a Master of Business Administration from Wayne State.